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Documentation Index

Fetch the complete documentation index at: https://nonna.digital/llms.txt

Use this file to discover all available pages before exploring further.

Nonna is built around one simple idea: seeing family should never be complicated. When you open the app, the home screen shows the photos of your loved ones — tap any photo to start a video call instantly, with no menus or extra steps in between.
All Nonna video calls are end-to-end encrypted. Your conversations are private and cannot be accessed by anyone outside your family network.

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How to make a call

1

Open Nonna

Launch the Nonna app on your device. The home screen appears with large, clearly labelled photos of your family contacts.
2

Tap a photo

Tap the photo of the person you want to call. Nonna immediately starts connecting — there is no confirmation screen or dial button.
3

Wait for them to answer

The app rings on their device. Your screen shows a connecting animation while you wait. Most calls connect within a few seconds.
4

Start talking

Once they answer, the call goes full-screen automatically. You can see and hear each other clearly straight away.

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During a call

When a call is active, the screen shows a full-screen view of the person you are speaking with. A small preview of your own camera appears in the corner so you can see what they see. Controls appear at the bottom of the screen:
  • Mute — silence your microphone without ending the call
  • Camera off — turn off your camera if you only want to talk
  • End call — hang up and return to the home screen
Tap anywhere on the screen to show or hide the controls if they are not visible.

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How to end a call

Tap the red End call button at the bottom of the screen. The call closes immediately and you return to the Nonna home screen.

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If the call does not connect

If the call fails to connect or drops mid-call, try the following:
  1. Check that your device has an active internet connection — either mobile data or Wi-Fi.
  2. Ask the other person to check their connection too.
  3. Wait a few seconds, then tap their photo again to retry.
  4. If the problem continues, restart the Nonna app and try once more.
For the best call quality, make sure you are in a well-lit room with light facing you rather than behind you. Good lighting helps the other person see you clearly, even on a slower connection.

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Call quality on slower connections

Nonna automatically adjusts video quality to match the speed of your internet connection. On a slower connection, the video may look slightly less sharp, but the call will still connect and audio will remain clear. You do not need to change any settings — Nonna handles this for you.

Build your family network

Add family members so their photos appear on the home screen.

Troubleshooting

Solutions for common connection and audio problems.